Privacy Policy

Privacy Policy

Incognito processes personal data in accordance with this privacy statement. For further information, questions or comments regarding our privacy policy, please contact Dimitri Michielsen at

Processing purposes

Incognito collects and processes customer’s personal data for customer and order management (including customer administration, follow-up of orders / deliveries, invoicing, monitoring of solvency and sending marketing and personalized advertising).

Legal base of processing

Personal data are processed on the basis of Article 6.1.a, 6.1b, 6.1c and 6.1f of the General Data Protection Regulation. Insofar as the processing of the personal data takes place on the basis of Article 6.1. a) (permission), the customer always has the right to withdraw the consent given.

Transfer to third parties

If this is necessary for the realization of the intended purposes, the customer’s personal data will be shared with other companies (of the Incognito bvba group) within the European Economic Area that are directly or indirectly affiliated with Incognito bvba or with any other partner of Incognito bvba; Incognito bvba guarantees that these recipients will take the necessary technical and organizational measures to protect the personal data.

Storage period

The personal data processed for customer management will be retained for the period necessary to comply with legal requirements (including in the field of accounting).

Right of access, correction, erasure, restriction, objection and transferability of personal data

The customer has the right to inspect his personal data at all times and can (have them) correct them if they are incorrect or incomplete, have them removed, limit their processing and object to the processing of personal data concerning him on the basis of article 6.1 (f), including profiling based on those provisions. In addition, the customer has the right to obtain a copy (in a structured, current and machine-readable form) of his personal data and to have the personal data forwarded to another company. In order to exercise the above rights, the customer is asked to send an e-mail to the following e-mail address:

Direct marketing

The customer has the right to oppose free of charge any processing of his personal data with a view to direct marketing.


The Client has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels –